Effective Negotiating Skills
Negotiation is the most important business skill that translates directly into successful business relationships & profitability.
Learn strategies & techniques to enhance your style.
- Plan for successful negotiations;
- Clarify and estimate your opponent’s interests and navigate diverse agendas;
- Structure the bargaining process to accommodate joint problem solving, and collaborative fact-finding;
- Establish legitimacy by presenting standards, principles, and arguments that make an agreement or term feel fairer;
- Employ effective questioning and listening skills to extract and share information;
- Demonstrate flexibility and present creative proposals for better outcomes;
- Know when to co-operate to create value & when to compete to claim your share.
Who is this programme suitable for?
Anyone in any industry and any role.